Terms and Conditions

RECEPTIVO PILÓ Travel Agency, File 12428 expressly declares that it acts as an intermediary in booking or hiring different services related to and included in the tour or service booking: hotels, restaurants, and means of transport, among others. Therefore, the company declines liability for any deficiency related to service provision, as well as for material or personal damages that passengers may suffer whatever their cause is, delays, postponements, cancellations or irregularities that may happen during provision of services to travelers. This includes as well luggage or other personal assets' deterioration, loss or misplacement, as this is sole responsibility of service providers. Nevertheless, the Company's responsibilities, acting as a travel organizer or intermediary, shall be determined in accordance with the provisions of the International Convention on the Travel Contract, approved by Law no. 19,918.

The Company is not responsible for the events caused by the client or a third party for which we should not claim responsibility, nor it is for events occurring by unforeseeable circumstances or force majeure, climatic events and other events occurring before or during the course of the tour that prevent, delay or otherwise impede the provision of all or part of the services organized and/or booked by the Company, in accordance with the provisions of the Civil Code.

Traveling companies shall not be responsible for any act, omission or irregularity while passengers are not aboard their units. The shuttle contract (ticket, voucher) used by the traveling companies working with us in our programs' development, once issued, is the sole contract existing between them and the passenger. Additionally, the Company declines any responsibility due to early, delayed or canceled departures, that travel companies may incur in, or to any damage caused to the passenger, for which the traveling company must take responsibility.

This contract and service provision will be ruled exclusively by the Terms and Conditions hereby presented, by Law no. 18,829 and its regulations and by the Brussels Convention approved by Law 19,918. The hereby presented Terms and Conditions, along with the rest of the documentation delivered to travelers will certify the Traveling Contract established by the above mentioned Convention.

By buying any of our services, it is established that the client is notified about all the Terms and Conditions hereby presented by the Company and accepts them.

In case of disagreement with any of the Terms and Conditions afore mentioned, the interested party can give up the service during the first 24 hours following the submission of the registration form. After this period, it will be considered that the interested parties accept the application of the Terms and Conditions, the peculiarities of every tour or service booking and those from the traveling companies. This is valid for interested parties or intermediaries.

On any matter arising, the issue shall be subject to the jurisdiction of the Provincial Court, sitting in Rosario, excluding any other power or jurisdiction.

The cost estimated at the moment of the services' request and/or booking are subject to modification without prior notification due to modification in the offered service and/or costs, and/or exchange rates. All amounts paid prior to the definitive confirmation of services are considered as a service booking and shall not be thought of as a service or definite costs confirmation. Services' definite confirmation and their respective final costs will happen when paying final amounts, issuing tickets and/or vouchers, and issuing the corresponding invoicing.

:: RECEPTIVO PILO agency travel - File 12428 / Disp. 999/5 ::
Tucumán 962 PB - 2000 - Rosario - Santa Fe - Argentina - Tel./Fax.: 54-0341-4492995 / 4474437 ::